Carnival's elimination of lifetime loyalty status has long-time cruisers furious. Comments from their brand ambassador ...

Although the cruise line is facing even bigger issues now, Carnival has come up with a solution for one loyalty program ...

The cruise company is making changes that will put greater emphasis on how much its guests spend, rather than how many days ...

Any points that customers have earned through the Just Shop Rewards program will be valid up until July 26, after which they ...

According to a statement shared by the company’s Brand Ambassador John Heald, Carnival Cruise Line will listen to its guests ...

Popular loyalty programs with major brands are set for shake-ups in the new financial year, with one to close for good.

The global artificial intelligence (AI) market is expected to more than double in the next four years, growing from $235 ...

What we’re helping brands do is move from sales-linked reporting to influence-linked intelligence — identifying the real ...

Agoda CEO Omri Morgenshtern believes the best loyalty program for travel companies is simple: just keep prices low.

The future of loyalty was the focus of “Connecting the dots: How brands can boost marketing by integrating loyalty data,” ...

With the new financial year almost upon us, some of Australia's biggest retailers are getting ready to change their loyalty ...