Carnival Cruise Line is opening Celebration Key, its new private destination in Grand Bahama, later this month. In a video ...

Carnival Cruise Line’s HUB App is introducing a new functionality that allows guests to order coffee for pick-up. According ...

A Carnival cruise guest worried about how safe their family would be from sharks while swimming at Celebration Key in the ...

Carnival Cruise Line’s brand ambassador shared updated information on Celebration Key, the cruise line’s private Bahamian ...

Carnival's elimination of lifetime loyalty status has long-time cruisers furious. Comments from their brand ambassador ...

Brand Ambassador John Heald has struggled to keep up with the outrage over Carnival's new loyalty program.

In response to the controversy surrounding the new loyalty program, Carnival issued a detailed letter to passengers, which Carnival Cruise Line Brand Ambassador John Heald shared on his popular ...

Carnival Cruise Line pushes back against viral claims that it has banned certain music genres, dances and accessories, saying ...

Carnival Cruise Line Brand Ambassador John Heald took a break from answering questions about his cruise line’s loyalty program, and shared some insight as to where your tips go.

Carnival Cruise Line brand ambassador takes on VIFP problem As Carnival Cruise Line Brand Ambassador John Heald responded to questions and concerns raised on his popular Facebook page recently, he ...

Carnival brand ambassador John Heald on Monday posted a message from Carnival to its guests, which promised them that "we are reading your comments and taking in your feedback." ...

On June 23, the company announced the launch of Celebration Key, an entirely new exclusive spot for its cruise guests. The ...