Like Amazon, eBay does not list a customer service number on its Web site, and members have complained about the difficulty of reaching the company.

Shares of PayPal sunk 7% Thursday after its former parent revealed it would no longer use the payments service as its primary processing partner. Along with its earnings report after hours ...

Criminals now have possession of eBay (EBAY) customer names, account passwords, email addresses, physical addresses, phone numbers and birth dates.

Aside from the new hires in Akron, eBay is inviting 80 existing customer service employees in Salt Lake City and Austin to transition to the eBay@Home program in their own areas.

In response to complaints from users, eBay Inc. will expand customer service in the U.S. and Canada while reducing some of the fees it charges sellers, the online auction company announced Sunday ...

eBay's Q3 2023 results confirm concerns of being a value trap due to low growth, competition, changing preferences, and tepid revenue projections for 2024.

Bill Ryan often deals with difficult people. It's what he gets paid for. He's one of 30 customer-service agents at Half.com, an online marketplace owned by eBay Inc., the Internet auction company ...

Last month I bought Borderlands 3 from ebay. The CD itself was delivered 2-3 days later and works fine. The game, however, is pretty much a non-fun grind. Ebay, trying their best, sent me an email ...

The online auction site is a massive customer for the Postal Service: its second-largest retail customer, after only Amazon. Increasing unreliability of USPS delivery has led eBay to shift some of ...

The online auction giant changes the personalized settings on roughly 6 million customer accounts, and some irate consumers begin receiving unsolicited marketing calls.