Callers to 988 used to be able to press 3 to reach counselors specially trained to help LGBTQ+ young people. The service had been reaching 70,000 people a month.

The 988 Suicide & Crisis Lifeline’s specialized services for LGBTQ+ youth have officially ended operations, meaning people contacting 988 for help no longer have the option to “press 3” to reach counselors specifically trained to respond to the needs of this group.

CBS News Miami's Ted Scouten explains how the community is trying to figure out how to fill in the critical gap.