Leadership Experience 25 aims to set new customer service standards and reinforce the company's commitment to hospitality.

This week, Starbucks is hosting over 14,000 coffeehouse leaders from across North America at Leadership Experience 2025 (LE25 ...

A big part of Starbucks’ comeback plan is making employees’ lives easier, both through additional human capital and ...

Starbucks on Wednesday promoted its North America chief coffeehouse officer Mike Grams to chief operating officer as part of ...

Additionally, Starbucks will reinstate condiment bars that include milk and creamer. This new policy will take effect on Monday.

Starbucks said North America chief stores officer Mike Grams would now serve as the operating head of the coffee chain.

Other recent changes at Starbucks included the removal of 13 “less popular” drinks from its menu in March bringing back free refills and a condiment bar for its dine-in customers. Here's what ...

A shakeup to the Starbucks rewards program for customers using their own cups is the latest change under CEO Brian Niccol.

Starbucks also brought back free refills and a condiment bar for its dine-in customers, all a part of sweeping changes to the company’s best practices in 2025. In January, “Starbucks said it ...