Starbucks is getting back to basics — but trains baristas in de-escalation to manage new tensions
A couple of years ago, I found myself unwittingly stepping into one of their “pickup-only” locations — a slightly dystopian ...
Starbucks changes: Mugs, macchiato and a new vibe test Niccol’s big plan
As of Monday, Jan 27, bathrooms inside Starbucks and free water cups will be available to paying customers only, a policy ...
Starbucks brings back some policies taken away during COVID, including free refills
Several policies are returning to Starbucks' locations in United States and Canada, including free refills, as well as milk and sugar stations.
Starbucks defaulting to mugs for ‘at here' orders, free refills in stores returning this week
All company-owned Starbucks locations will default to ceramic mugs for customers consuming beverages in stores, and will also ...
Starbucks' policy change flushes out a debate over public restroom access
Starbucks’ decision to restrict its restrooms to paying customers has flushed out a wider problem: a patchwork of restroom ...
Starbucks Bets on Mugs, Macchiato Art in Test of CEO’s Plan
At a Starbucks in Chicago on Monday morning, the barista at the register asked customers if they wanted their drinks to stay or to go. A caramel macchiato and wrap order was served in reusable ...
Starbucks reverses policy on non-paying customers using bathrooms
Starbucks has a new code of conduct as part of its plan to make stores more welcoming and win back consumers, the company ...
Hanging out at Starbucks will cost you as company reverses its open-door policy
Lea Rukavina regularly visits a Starbucks in Wicker Park and says she always buys something. “I don’t want to come in here ...
The National Observer: Bank exec says office fundamentals 'remain weak'
Starbucks layoffs, JetBlue expansion, and assessments of both data centers and the office sector: All that and more in The ...