SAN FRANCISCO -- Our top priority is not customer service but rather company culture, said Zappos CEO Tony Hsieh during the afternoon keynote at BoxWorks 2011 on Wednesday afternoon.

Make company culture a first priority and the rest — including marketing and customer service — will fall into place. That was the message Zappos Chief Executive Officer Tony Hsieh hoped to ...

Zappos Chief Executive Officer Tony Hsieh, one of the few workers to have a title, is confident the company has the right kind of culture to be around in the marketplace -- and on the list -- for ...

About 14%, or 210, of the company’s roughly 1,500 employees have decided to leave the firm, according to Zappos. The exodus comes amid the company’s transition to an unusual management ...

Amazon, Zappos’ parent company, has a 15-year lease. O’Mara said the overlapping of Hsieh’s corporate responsibility and personal investment is another unique aspect of the move downtown.

Zappos has always been an a company looking for an edge in many areas, not the least of which is social media. They currently have 440 employees (know as Zapponians) ...

Zappos, with 1,600 employees and billions in revenue, is by far the largest company to have adopted it. Its implementation has also been the most tumultuous and controversial.

What’s notable about Ask Zappos, however, aside from it being a useful service, is that the entire project was created start to finish in 12 weeks, using a process of “one-week sprints.” ...

At a recent Conference Board event for senior marketing executives, Zappos CEO Tony Hsieh discussed his company's culture and why he'd rather fire someone for not contributing to an innovative ...

Happiness has always been an obsession for Tony Hsieh, the 43-year-old CEO of online shoe and clothing retailer Zappos. An enthusiastic attendee of raves in college, Hsieh was influenced by the cul… ...

Reporting from Henderson, Nev. — Michelle Lalonde beamed in the manner of a Vegas tourist about to polish off a yard-long margarita. Only there was no tequila — or neon or showgirls — in ...

A few months ago, online shoe retailer Zappos did away with job titles for its 1,500 employees. Now, the company is taking the ax to job postings. Zappos, based in Las Vegas, plans to hire at ...