Scammers are setting up fake customer service responses to lure people who have trouble with legitimate companies.

Airline customer service scams have hit consumers who Googled for phone numbers as scammers try to cash in on delays or ...

It still allows its customer-service representatives to spend hours on a single call, and still accepts product returns within 365 days of purchase, shipped back for free. Zappos' Chief Executive ...

Opinions expressed are those of the author. There was a time, not too long ago, when customer service carried a certain elegance. Whether you were in a boutique, in a hotel lobby, or even just on ...

A year after claiming that its AI chatbot could do the work of 700 representatives, Klarna is turning back to people to handle more of its customer service work. The buy now, pay later firm now ...

Southwest Airlines has earned the number one spot in the economy category ... better interactions with airline staff. Frontline service and customer perks go a long way toward keeping customers ...

Now, Zappos customers can snag the 5050 Bold Boot at an incredibly rare discount while supplies last. The Stuart Weitzman 5050 Boot initially gained popularity due to its sleek look combined with ...

When you buy something using these coupons, we may earn a small affiliate commission. TIME is involved in the coupon selection process, working closely with Savings United to bring you the best ...

By bringing together NICE’s AI-driven customer service automation and ServiceNow ... Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual ...

Denver Post Newsroom: 303-954-1201 or newsroom@denverpost.com Customer Service: Customer service is open Monday-Friday from 6:30 a.m.-5 p.m., Saturday from 7 a.m.-10 a.m. and Sunday from 8:30 a ...

Trending on Billboard A number of pre-sales will begin on June ... All I Have run at the Zappos Theater at Planet Hollywood from 2016-2018 that grossed more than $100 million.

Part of giving good customer service is giving accurate information even if the customer does not plan on making a purchase that day. By being able to give clients accurate inventory information ...