In all, the global call center industry is poised for a dramatic shift in the coming years, and the world will be on the line to hear about the results.

People are starting back-to-school shopping earlier and earlier, and Zappos’ great selection means that not just students but the entire family can outfit themselves for the end of summer and the ...

Discover the best call center software available today. We selected these options based on factors such as key features, uptime, pricing and more.

Zappos has some stellar deals for July 4, and you can save up to 50% on sneakers and sandals from brands like Hoka, Clarks, Easy Spirit, and more.

VitalPBX Call Center Solution How VitalPBX Helps Call Centers Cut Costs, Scale Fast, and Improve Customer Service in 2025 Our self-hosted Call Center PBX plan is more than a product—it’s a ...

Synthflow AI is bringing 'conversational' voice agents to call centers. Read the pitch deck that it used to raise $20 million.

CLEVELAND, Ohio— The company that owns a Middleburg Heights call center agreed to pay $85,000 to settle accusations that it fired a Black woman by falsely claiming she cursed during a call.

The On Cloudsurfer Next Running Shoes are just $105 at Zappos. Shoppers love the “incredible” comfort they offer with their "very cushy" midsole.

ST. LOUIS – Imo’s Pizza has listed its St. Louis headquarters and production facility for sale. The property, located at 800 ...

This upstate New York town is a showstopper for scenery 10 arrested after ambush on Texas ICE detention facility, officials say Dumb Things In The Big Bang Theory That Everyone Ignores ‘Could ...

The Duramo SL 2.0 has dropped to an almost unheard-of $55 at Zappos, offering signature cushioning technology that typically comes with a much higher price tag.

Attorneys released Pir Muhammad’s death certificate from Pakistan but said they still don’t know how the man knew the former Zappos chief executive.