I called Social Security's new phone system multiple times to figure out a way around how frustrating it can be.

Retool, an AI application layer, says CEOs are getting serious about replacing workers with AI.

Y Combinator-backed startup Firecrawl is offering up to $1 million to hire three autonomous AI agents, one for blogging, one ...

If you work in customer service and have a bone to pick with your customer base, this one is right up your alley ...

Airbnb started rolling out an AI-powered customer service bot in the U.S. last month, CEO Brian Chesky said during the firm’s first-quarter conference call on Thursday. Chesky said 50% of Airbnb ...

Airbnb started rolling out an AI-powered customer service bot in the U.S. last month, CEO Brian Chesky said during the firm's first-quarter conference call on Thursday. Chesky said 50% of Airbnb's U.S ...

The cryptocurrency market has witnessed a surge in the adoption of automated trading solutions, with trading bots gaining prominence for their ability to analyze vast data sets and execute trades ...

More than a third (37%) comes from so-called bad bots — bots designed to perform harmful activities, such as scraping sensitive data, spamming and launching denial-of-service attacks — for which banks ...

As the old wisdom goes, nobody knows you’re a dog on the internet. Often enough, nobody knows if you’re a bot either, to the point where the dead internet theory sometimes feels disturbingly ...

Barracuda research reveals the extent of data scraping bots Not all bots are bad ... and while the “good bots”, like SEO and customer service bots look for information, “bad bots” are ...

If you’re unhappy with the bots offered by travel companies, you could simply build your own. The AI startup Imbue is building a service that will let you DIY a bot for any task, large or small ...