After a years-long News10NBC investigation into major billing and customer service issues, Rochester Gas and Electric (RG&E) says it is trying to be as transparent as possible with its customers. In ...

If passed, the 'Big Beautiful Bill' could make home energy upgrades more expensive and raise monthly costs. Here's how much ...

A barbecue restaurant in the town of Ontario reached out to us on Friday after getting an RG&E bill for nearly $14,000.

One reason the change was implemented is to reduce the number of residents who confuse an increase in utility charge with property tax increases, according to Evan Parliament, City of Revelstoke chief ...

Arizona Gov. Katie Hobbs signed a complex utility financing bill that opponents said was unconstitutional and would hurt ratepayers and worsen air quality. By signing the bill, Hobbs drew fresh ...

the small number of residents who get city power will also benefit from the one-time utility credits. Low-income customers can receive a $50 credit on top of 25% off their power bills. The city ...

(The Center Square) – Federal staff cuts will cripple the effectiveness of state-run utility bill assistance programs, advocates warn, and should be resolved congressionally. The Energy ...

House Bill 2679 would give utilities more flexibility in financing power plants while shifting responsibility for costs, damages to ratepayers. Opponents of the measure include energy efficiency ...

ON MONDAY, THE MASSACHUSETTS DEPARTMENT OF PUBLIC UTILITIES ... BILLS BY MAIL OR ONLINE, FUELING ANXIETY ABOUT HOW MUCH THEY MIGHT OWE. ONCE THE BILL FINALLY DID ARRIVE. WELL, THE COMPANY BLAMED A ...

GRILLING ALICE REYNOLDS, THE PRESIDENT OF THE CALIFORNIA PUBLIC UTILITIES COMMISSION. THE COMMISSION IS RESPONSIBLE FOR SETTING UTILITY RATES FOR ELECTRICITY AND GAS CUSTOMERS ACROSS OUR STATE ...

The Missouri legislature passed a major utility bill on Thursday that makes sweeping changes to how utilities operate in Missouri. SB 4, which is now headed to Gov. Mike Kehoe for a signature, ...