Most people are able to apply online but only about a third of those who call reach a live person. The number of call center ...

Labor Department data shows two-thirds could not reach agents in late June as staffing levels continue to decline.

Initial filings for unemployment benefits in New York rose last week compared with the week prior, the U.S. Department of ...

A federal appeals court on Thursday ordered the dismissal of the National Rifle Association's lawsuit accusing a New York ...