Most people are able to apply online but only about a third of those who call reach a live person. The number of call center ...

When Poole finally got hold of a representative, she was told to upload two forms of identification, which she quickly did. But she has yet to be approved for unemployment benefits.

Holbrook put the ruling on hold this week, allowing the state ... A Franklin County judge paused his order that would have sent $900 million in COVID-19 unemployment funds to Ohioans while the ...

A little more than six hours. That’s the average time unemployed Virginians waited on hold on July 30, 2020, to talk to a customer service representative about their unemployment benefits (or… ...

DENVER - Unemployed Coloradans say the state is forcing them to wait on hold for up to two hours to ask questions about their unemployment insurance benefits and frequently get busy signals that ...

Unemployment benefits are becoming a financial lifeline for millions of Americans after their employers shut their doors to help stem the spread of the coronavirus.

(The Center Square) – A Franklin County judge paused his order that would have sent $900 million in COVID-19 unemployment funds to Ohioans while the state appeals the earlier decision.