A federal court judge says Uber’s driver-rating system may be affected by passengers’ racial bias. In a hearing this week about a lawsuit against the Bay Area ride-hailing giant by an Asian ...

Uber prompts customers to rate drivers on a scale of 1 to 5 stars, and then “deactivates” workers whose average rating it deems unsatisfactory, according to the lawsuit.

Uber’s rating system is a mystery to every passenger. Luckily, we have the answers you probably weren’t looking for. According to Uber: “After each trip, riders and drivers have the ...

"The rating system works to make sure that the most respectful riders and drivers are using Uber ... only 1 percent of trips end with a driver or rider given a low rating of 1 or 2, Uber said. 5.

Uber received a lot of controversy because if its rating system. Here's why and how it's plugged the holes to try to make it better.

Uber's rating system is getting a couple of updates to make rider ratings easier to find, and to make Uber POOL ratings fairer. Riders can now find their. X.

Uber's San Francisco office sent a guide to all of its drivers in 2014 that explained how the driver-rating system works, and how drivers can improve their scores.

Ride-hailing app Uber is being sued over allegations that the company’s rating system for drivers is racially biased, according to a complaint filed Monday in federal court. A former driver for ...

The suit alleges Uber's rating system, which is based on passenger reviews, discriminates against drivers who are not white or who have accents. Uber says the allegation is untrue.

A federal court judge says Uber’s driver-rating system may be affected by passengers’ racial bias. In a hearing this week about a lawsuit against the Bay Area ride-hailing giant by an Asian driver ...

A federal court judge says Uber’s driver-rating system may be affected by passengers’ racial bias. In a hearing this week about a lawsuit against the Bay Area ride-hailing giant by an Asian ...