Employee appreciation is more than just a nice gesture—it’s a strategic business approach that directly impacts customer ...

Include the customer's name at the top of the note (i.e., "Dear Chloe.") This will make the thank you note seem more personal and less like a standard form letter.

The first thing Alison C. Jones does when she wakes up is to name three things she's grateful for. It can be as simple as the breeze from a fan or as meaningful as the way a friend showed up for her ...

Co-op is offering its members a 25% discount on a £40 shop as a "thank you" gesture after a major cyberattack caused disruption in stores. The retailer's stock was affected due to the attack in ...

Recognition doesn’t always have to be formal or grand. In fact, it can be the spontaneous moments that leave a lasting impression. Whether it’s a quick thank you note or a teamwide shout-out on a busy ...

This note is very belated but nonetheless, very heartfelt. The family of the late Beverly Leak would like to express their sincere appreciation for the ambulance crew who came out to transport our Mom ...

DEAR MISS MANNERS: After several decades of typing on keyboards, I have lost my ability to write nicely by hand. My solution is to send electronic notes -- for expressing appreciation, recognizing ...

DEAR MISS MANNERS: After several decades of typing on keyboards, I have lost my ability to write nicely by hand. My solution is to send electronic notes -- for expressing appreciation, recognizing ...