NEW YORK--(BUSINESS WIRE)--Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today released the definitive benchmarking standards ...

Analyzing the state of Unified-CXM across 5 industries: retail, technology, food & beverage, media & entertainment, and the pharmaceutical industry RETAIL: More than half of retail brands ...

The 10-year-old company Sprinklr wants to be a platform of choice ... and the system is looking at how each one is performing and benchmarking those using AI to move money around.

The first social customer care benchmarking report from Sprinklr includes data from public digital sources at unique scale - leveraging Sprinklr AI to analyze more than 2 billion public messages ...