The Social Security Administration is providing less information about caller wait times. Critics complain it's misleading ...

The Social Security Administration is providing less information about caller wait times. Critics complain it's misleading ...

Top Democrat raises concerns about Social Security Administration removing public dashboard metrics that tracked call wait ...

Attorneys for survivors say DOGE's slashing of staffers and field offices may make it harder to correct a longtime glitch ...

The changes are the latest sign of the agency’s struggle with website crashes, overloaded servers and long lines at field ...

The move has triggered fear for seniors and the disabled community, many of whom are unable to easily use the online portal.

Wait times for people calling the Social Security Administration (SSA) have reportedly skyrocketed in the first few months of ...

If you decide to stay, the guard warned Melinda Henneberger, you will be here for hours and they still won’t help you.

Social Security Commissioner Frank Bisignano has a “technology agenda” to improve productivity at the agency, which has shed ...

Scammers pose as officials from banks or federal agencies such as the Social Security Administration. Victims are told their ...

The Social Security Administration administers federal social insurance programs. ... This is very frustrating because you then have to call the 800 number and be on the phone for close to two hours!

Social Security overpays its recipients by billions of dollars every year — and then asks for the money back. Here are some ways experts say you can reduce the chances of it happening to you.