"The difficulty and confusion trying to reach local Social Security offices by phone raise emotional levels," a Philadelphia ...

The Social Security Administration is providing less information about caller wait times. Critics complain it's misleading ...

The Social Security Administration is providing less information about caller wait times. Critics complain it's misleading ...

The Social Security Administration is providing less information about caller wait times. Critics complain it's misleading ...

Attorneys say slashing of staffers and field offices make it harder to correct a longtime glitch that can cause survivors to ...

Top Democrat raises concerns about Social Security Administration removing public dashboard metrics that tracked call wait ...

The move has triggered fear for seniors and the disabled community, many of whom are unable to easily use the online portal.

Poughkeepsie is reopening a Social Security office in town after a temporary closure in January and months of confusion.

Social Security has stopped publicly reporting its processing times for benefits, the 1-800 number’s current call wait time ...

If you decide to stay, the guard warned Melinda Henneberger, you will be here for hours and they still won’t help you.

Social Security Commissioner Frank Bisignano has a “technology agenda” to improve productivity at the agency, which has shed ...

The court on Friday issued decisions on the final six cases that were left on its docket for the summer, including emergency ...