ServiceNow has set its sights on the CRM market. If you hadn’t heard it before now, it came through loud and clear at Bill McDermott’s Knowledge user conference keynote this year as he declared that ...

The idea of integrating Indigenous and Western knowledge systems is often well-intentioned, but ultimately misguided, write the authors of a new commentary who were part of a project for WCS ...

At its Knowledge 2025 event last week, ServiceNow unveiled a new AI-powered ... Of the companies mentioned in this article, Moor Insights & Strategy currently has (or has had) a paid business ...

His appointment comes at a pivotal moment for ServiceNow, as the company makes its most aggressive market play yet. During a conversation at Knowledge 2025 in Las Vegas, Fipps sees the opportunity ...