As part of the existing Applause platform, technicians can view their personalized performance scorecards directly in the app.

IT has evolved, and your metrics need to reflect that. Learn how to modernize your scorecard and align with executive ...

In today’s complex health and human services environment, well-run organizations are under intense pressure to deliver care of the highest quality while also contending with the kinds of financial, ...

What Is A Key Performance Indicator (KPI)? A key performance indicator (KPI) is a measurement used to define whether an organization, team or employee is meeting a predefined goal. By evaluating ...

A bite-sized show about big ideas. From the people who make Planet Money, The Indicator helps you make sense of what's happening in today's economy. It's a quick hit of insight into money, work ...