The software giant is among a number of companies slashing jobs and going all in on artificial intelligence. Salesforce CEO and founder Marc Benioff said the company now relies on artificial ...

In the aftermath of significant layoffs by Salesforce linked to its deployment of AI tools, the company now says it is ...

Salesforce CEO Marc Benioff believes AI will augment the workforce rather than cause mass layoffs, differing from other tech ...

Marc Benioff thinks the AI future of the office is already here, and he has the data to back that up within his company.

Marc Benioff has made Salesforce 'Customer Zero' in exemplifying the Digital Labor concept. Here's how it's working in ...

Here are Salesforce's three best practice recommendations for every organization integrating AI into their service approach.

Salesforce said it is reducing hiring, with 500 customer service staff to be moved into other roles, an adjustment expected to save $50 million.

Relevance, delivering best-in-class AI-search and generative experiences that maximize business outcomes at every ...

Robin Washington, chief operating and financial officer at Salesforce, talks agentic AI and offers career advice.