Relevance, delivering best-in-class AI-search and generative experiences that maximize business outcomes at every ...

In the aftermath of significant layoffs by Salesforce linked to its deployment of AI tools, the company now says it is ...

Marc Benioff says Salesforce AI handles customer conversations with 93% accuracy, even with big companies like Disney.

In the aftermath of significant layoffs by Salesforce linked to its deployment of AI tools, the company now says it is ...

Here are Salesforce's three best practice recommendations for every organization integrating AI into their service approach.

Marc Benioff thinks the AI future of the office is already here, and he has the data to back that up within his company.

As AI advances, those who adapt and learn new abilities will thrive in the new setting and be able to offer higher-value jobs ...

Salesforce is among a number of companies slashing jobs and going all in on artificial intelligence, according to CEO Marc Benioff.

From auto-updating CRM fields to new industry agents and employee tools, Salesforce’s Summer ’25 update positions Agentforce as a no-code AI engine woven into every enterprise workflow.