Service charges are an add-on fee that is usually not the same as gratuity or a tip for service. Instead, it's a percentage or fixed amount that helps restaurants cover their operating costs.

A Michelin-rated restaurant in Orlando named AVA MediterrAegean adopted a mandatory 20% service charge that doesn't go directly to their employees.

Business transactions with service fees more than doubled in the past two years, according to a report this week by Square, a popular point-of-sales system used by restaurants and cafes.

When implemented correctly, automation can help restaurants offer tailored recommendations and customized service, ensuring every guest feels valued. One way to do this is through order history ...

Service charges are an add-on fee that is usually not the same as gratuity or a tip for service. Instead, it's a percentage or fixed amount that helps restaurants cover their operating costs.

Automation in restaurants: Enhancing service, not replacing it. By Stacker. Published June 10, 2025 2:19 AM ...

Consumers appreciate faster service, but they don’t want it at the expense of human interaction. The right automation tools can help restaurants improve efficiency while maintaining a warm and ...