The chain has made great progress, but now it's taking a step that makes it a true Starbucks and Dunkin' rival.

A fried egg with that ideal runny-but-not-messy yolk, bacon cooked to that perfect point between chewy and crisp, fresh avocado, chipotle cream cheese that adds smokiness and spice, and local cheddar ...

The restaurant has been featured in countless “Best of New York” lists, written up in major publications, and visited by celebrities and politicians. Yet it wears these accolades lightly, never ...