POND'S was competing in a fast-paced skincare category and was facing the challenge of losing relevance with Millennials and Gen Z consumers. At the same time, the brand was scaling up its precision ...

Skincare brand, Pond's, used an AI-powered chatbot to offer consumers in-home skin advice during COVID-19 in the Philippines. Pond's launched the Skin Advisor Live, aiming to reach and capture more ...