That meant the family couldn’t hold an open-casket funeral as planned. Despite the trauma the family said they endured, the funeral home did not offer them a refund or other compensation ...

Hear a conversation recorded inside a Brooklyn funeral home. It's owned by Doris ... AMEN: But when it comes to my own demise, do I want an open casket? I don't know. MOSCA: Well ...

Rachelle Whitney-Bey recalled how her family was viewing the body of her 82-year-old mother Helen Mercer at an Illinois funeral home after her ... why her eyes popped open. "It was hurtful.

That meant the family couldn’t hold an open-casket funeral as planned. Despite the trauma the family said they endured, the funeral home did not offer them a refund or other compensation ...