A proposed settlement has been reached in a class action lawsuit aimed at delaying the New York State Department of Health’s ...

The New York State Commissioner of Child and Family Services announced a significant new spending plan aimed at bolstering ...

Most people are able to apply online but only about a third of those who call reach a live person. The number of call center ...

Labor Department data shows two-thirds could not reach agents in late June as staffing levels continue to decline.

The state’s public assistance program for air conditioning in the home will reach fewer low-income New Yorkers this summer than in past years while questions swirl around the future of the ...