By leveraging AI, companies can empower customer service representatives to provide more personalized, engaging experiences ...

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The best thing in the world is when no one can remember whose idea it was,” indicates Ronald E Waters, the humble head of the ...

BMW dealerships were first in the 2025 Pied Piper PSI Service Telephone Effectiveness Powersports Industry Study, which ...

T his Thursday, Charter and Welcome to the Jungle are convening leaders, researchers, and experts for a summit on the new ...

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Take the stress out of summer travel with apps that can help you plan a journey ahead of time and keep you on course during ...

Broadcom has cut the lowest tier in its VMware partner program. The move allows the enterprise technology firm to continue ...

Innovative technologies such as unmanned ground vehicles can be part of the solution to the last mile problem.

Rodrigo Acuna Agost of Amadeus explains how AI is shaping the future of travel while building trust through responsible data ...

Big tech sharing economy platforms like Airbnb and Uber are marketed as trustworthy, but a new book by a South African media ...