“CXOP enables enterprises to move beyond static workflows and deliver intelligent, empathetic interactions at scale,” said Ivan Ostojić, Chief Business Officer at Infobip. “It’s a foundational step ...

CallMiner, a leading provider of AI-powered conversation analytics to improve customer experience (CX), today announced its collaboration and integration with Microsoft Dynamics 365 Contact Center. By ...

Mawingu, Kenya’s largest internet service provider for rural and peri-urban markets, is celebrating a decade of impactful ...

International Business Machines Corporation IBM has surged 16% over the past six months compared with the industry’s growth ...

Microsoft launches its new European Security Program, offering governments free, AI-powered cybersecurity to combat ...

But a big reason for the company's strong performance is Azure, which falls under the company's cloud services and products ...

IBM opens watsonx AI Labs in NYC to co-create enterprise AI with startups and scale-ups, boosting its AI innovation push.

In March, at a Microsoft all-hands meeting, one of the company’s newest executives, Jay Parikh, laid out a rough vision for ...

Microsoft said its data centers near Zurich and Geneva will be upgraded with advanced GPUs to support the increasing demand ...