Making every contact count means making that effort every time with everyone, we might never see the benefits first hand, but our impact can be profound. David Foster recommends the excellent online ...

The concept of making every contact count (MECC) is familiar in healthcare and, while it may be relatively new to local government, it’s one that councils are ideally placed to lead on, particularly ...

Making every contact count can drive meaningful change for landlords and residents, but for it to be a success, all colleagues must buy into the approach. This means everybody in the organisation ...

I spent a long part of my career as an acute nurse and midwife with the attitude that a hospital episode of care is not the time for public health messages – even with a captive audience of patients, ...

The concept of making every contact count (MECC) is familiar in healthcare and, while it may be relatively new to local government, it’s one that councils. Login / Register Menu Menu . Sign In; ...