There are some successful examples of shared IT services at the local level, but more is needed and challenges can impede their growth.

State and local government technology trends, including smart city development that leverages IoT and 5G, can be difficult to incorporate into a local government IT strategy.

State and local governments are pushing to digitize more services and processes and make them more efficient. That, in turn, can help improve the citizen experience. The CDW and IDG survey findings ...