Klarna AI layoffs have taken a surprising turn. The Swedish fintech giant, once praised for firing 700 employees and ...

This public acknowledgment marked a shift in Klarna’s strategy — from full-speed ... While AI tools can offer impressive speed and cost savings, they still lack the human touch needed in ...

The new card makes it easy to use a buy now, pay later plan, but you can get its paid features for free elsewhere.

Forrester analyst Christina McAllister believes that Klarna underestimated the complexity of its customer service while ...

After using AI to replace the work of 700 employees, Klarna CEO Sebastian Siemiatkowski says offering human customer service ...

Many companies lumped layoffs in with larger cost-cutting strategies. Some have cited artificial intelligence as a factor in ...

Business Insider's 10th annual list of the most innovative CMOs includes big companies like Walmart and challengers like ...

But more importantly, the strategy helped save $10 million ... Siemiatkowski admitted that Klarna acted too hastily with cost savings in mind. “As cost unfortunately seems to have been a too ...

Some say the increased use of buy now, pay later plans for day-to-day essentials is a troubling sign that more consumers are financially stressed.

Walmart is using its own financial technology startup to launch a major credit card program.Synchrony Financial and the ...