Another potential career path is to pursue a position as a help desk manager. According to the Robert Half Technology 2007 Salary Guide, the national average starting salary for help desk managers ...

Indeed, most of the dozen-plus IT professionals, managers, consultants and academics interviewed for this story believe career paths for help desk technicians largely lie in their own hands.

Career Path Building a career at Purdue starts with understanding where your job fits today and what potential paths are available for the future. To help with this Purdue created a job family ...

Stop paying lip service to service when it comes to the IT help desk. These frontline workers have insights into system performance and user experience that can make your business run better.

Remember, your career journey is a marathon, not a sprint, and sometimes a strategic change is the best way to ensure continued growth and happiness. Is it Time to Ditch Your Desk?