Rather than replacing human representatives, the tool was created to support staff by providing clear, plain-language responses during customer interactions.

Dr. Richard Snyder, Independence Blue Cross Executive Vice President and Chief Operating Officer, is bringing hospitals, ...

CHICAGO - Blue Line riders faced delays Friday morning after a medical emergency on the tracks led to a service suspension between Damen and LaSalle stations. What we know: Shortly before 6 a.m ...

PHILADELPHIA, May 27, 2025 /PRNewswire/ -- Independence Blue Cross (IBX) is closing critical gaps in care and delivering impactful results with its expanded behavioral health services (which ...

An Independence woman was killed early Saturday morning after being hit by two cars while walking across Interstate 70 near Blue Springs, Missouri. Gavin Newsom defies Senate vote: 'Illegal' I ...

KANSAS CITY, Mo. — An Independence woman was killed after being hit by two cars on Interstate 70 in Blue Springs early Saturday morning. According to a crash log from the Missouri State Highway ...

MADISON, Wis. (WXOW) – UW Health and Anthem Blue Cross and Blue Shield in Wisconsin have signed a new, multi-year contract. This agreement ensures that members of Anthem Blue Cross and Blue ...