The Gist. Consumer shift. Traditional ecommerce is evolving into conversational commerce. AI impact. Generative AI in ecommerce will change how consumers shop and brands interact.

Access to engagement intelligence promises to be one of the most disruptive forces in the brief history of ecommerce, and is likely to separate the winners from the losers. Online retailers need to ...

With the internet becoming increasingly affordable and accessible, the majority of the world’s population has just begun leapfrogging traditional consumption patterns and starting to consume ...

The last decade was the biggest in the history of the e-commerce industry. Not only did we see heightened consumer interest and participation -- the industry also recorded enormous sales figures ...

E-commerce seemed to go hand in hand with the triumph of Western democracy and logistical capitalism. Today, of course, we know that there is no such determinism to either the internet or e-commerce.

Since the settlement of New York in the 17 th century, the city’s economy has been rooted in commerce. In fact, the thriving beaver population in the region and the immense demand for beaver pelts in ...