Ditch the customer service script and see how acting human improves service. “I want to be a robot.” That’s what the job candidate told me during her interview, and she meant it. Her ideal job was one ...

The center’s staff of around a dozen people and 150-plus volunteers are feeling the strain from the influx, Koons said, but they’re not in crisis mode yet. He hopes the limited hours help.

When the combat is a bit lackluster or doesn't pack enough punch, these open-world games offer top-tier driving systems as ...

Another driver of AI reluctance may be a lack of familiarity with the technology. In Microsoft’s AI in Education report, 68% of educators say they have used AI once or twice, while 22% use it daily.

Depression and OCD can occur together. Both are treatable. We discuss the causes, treatment, impact, and more of OCD and depression.

Mattering— a mainstay concept in psychology—is the experience of feeling significant to those around us because we feel valued and know that we add value.

Pay particular attention to describing your thoughts and feelings about the event, experience, person or thing. Describe your emotions and reactions from the time it took place and from your ...