A new report from the American Customer Satisfaction Index (ASCI) offered some insight on how fast-food and full-service ...

Industry and government data suggest that quick-service restaurants have cut back on price hikes. But it has yet to show up ...

Abstract: The Chinese Hotpot Restaurant in Chiangmai lacks efficient marketing strategies to attract Chinese customers. The study aims to bridge the gap between customer expectations and business ...

PIZZA Hut is rolling out new digital ordering screens across all 136 of its dine-in restaurants, a move that could make over ...

QSRs are increasingly adopting advanced technologies like AI-enabled touchpoints, smart displays and self-service kiosks to ...

Two all-beef patties, special sauce, lettuce, cheese, pickles, onions on a sesame seed bun—this iconic jingle describes fast ...

In Vamos, the newly-opened spot in Paseo Center, the phrase “The customer is always right” finds a new meaning ...

Fast food isn’t so cheap anymore. These 7 chains are pushing the limits, while 7 others still deliver value you can count on.

Chipotle Mexican Grill announced it will celebrate fans with its first-ever collection of temporary tattoo designs, launching ...

Well, talk about a campaign stop that gets everyone buzzing! We’ve just witnessed something truly wild on the campaign trail ...