Engaged employees deliver better customer service. Companies in the top 25% of employee engagement have 10% higher customer ...

Austin, Texas / Syndication Cloud / July 18, 2025 / TTEC The job market has undergone a major transformation over the past ...

The amount of money stolen by DWP staff is far less than the amount lost due to benefits fraud among claimants. The ...

While leaders need to focus on employee satisfaction, they must also ensure their Return to Office (RTO) models maintain customer satisfaction. For many organizations, remote work enhanced customer ...

Teladoc Health is offering a new employee assistance program (EAP) that leverages the mental health counseling of BetterHelp.

Most retailers, for example, give you somewhere in the ballpark of a 30-day window to bring items back for a refund. At ...

Iesha Frazier-Christie was initially charged with four felony counts. She pleaded guilty in June to two of those counts – ...

Weavr, Visa deal targets HR tech platforms seeking to tap US$162bn employee benefits market through integrated payment products ...

Benefit payment money for state pensioners, disabled Britons and carers has been stolen by employees of the Department for ...

Community Bank expands into Monroe County with new branches in Webster, Pittsford and Rochester, aiming to grow its presence ...

Forward-thinking companies recognize that hiring people with disabilities is not about charity—it’s about opportunity. And ...

Prior to taking on her current post at Unum Group, Shelia Anderson was the Chief Information Officer at Aflac.