Oakland University (OU) in Rochester, Michigan, is seeking proposals for a new data center on its campus. OU released a ...

Inogic, a leading Microsoft Gold ISV known for its innovative solutions for Dynamics 365 and Power Apps, proudly announces the launch of Translate4Dynamics, a powerful app designed to deliver seamless ...

Dynamics 365 Contact Center Discover the latest in Dynamics 365 Contact Center. Learn how this comprehensive solution leverages AI and automation to transform customer service and enhance engagement ...

Arabian Post - Small and medium-sized companies need more than just spreadsheets and simple systems to be competitive in today’s fast-paced, digital market. They need a single platform that makes ...

By connecting Dynamics 365 Contact Center with Teams Phone, businesses can expect a unified communication hub that aligns customer relationship management with modern collaboration tools, including ...

Call and contact center metrics are quantitative measures of efficiency and effectiveness across your call center. Learn what to track and how RingCX can help.

The Customer Intent and Customer Knowledge Management agents, available for Dynamics 365 Service and Contact Center, will work with customer service operators to assist them during calls.

July 1, 2024 -- On June 4, Microsoft introduced the latest milestone in our journey towards modernizing customer engagement: Microsoft Dynamics 365 Contact Center, a Microsoft Copilot-first ...

Dynamics 365 Contact Center is generally available, offering a Copilot-powered, generative AI solution for contact centers. Learn more.