HP has now reversed the move, citing 'initial feedback' and 'the importance of speaking to live customer service agents in a timely fashion.' ...

Dare I say that this winter the workload in town has felt “manageable”? That’s the customer service buzzword word I’m trying ...

I hope legislators start to think critically about the costs – to lineworkers like me, and to the customers we serve with ...

The arsenal was to be retrieved "if called upon to do so" -- a directive ... that "it's not anyone's place to say you can't build something [off your service] and your records being pretty sparse ...

But some rural Australians say they're getting poor service or complete blackouts, prompting safety concerns in some communities. Tens of thousands of old mobile phones stopped working in October ...

If that item finds its way back onto shelves, some unlucky customer may end up buying it. And then there are people who just feel like a snack but don't want to pay for it. One Costco shopper ...

Meanwhile, 41 percent of students say they love school and 71 percent of parents believe their kids do—a gap of 30 percentage points. The gaps tend to be smaller when students are younger.

“The last words that you say to your pet are very special and meaningful,” Dr. Banks says. She notes that loving phrases owners often say to their animals include: “I love you”, “thank ...

Thailand has long been seen as a haven for LGBTQ people - it remains an outlier in Asia - but activists say they are fighting for more changes because many laws there are still not gender-neutral.

A service consultant's role and responsibilities vary depending on their area of expertise, the type of project, and the client's needs and expectations. Common tasks they perform include ...

A customer has voiced ... Tom Budin documented the self-service registers at the Sydney supermarket in a TikTok video on Monday “to prove a point”. “Only two machines left that accept cash and, mark ...