The problem might even be software ... Try booting into Windows Safe Mode If your laptop powers on but then freezes after the Dell logo screen or crashes while trying to boot to Windows, software ...

Take the radically redesigned XPS 13 Plus, for example: Dell ... range of problems, most of which appear to stem from a faulty mechanism holding the OLED screen panel to the laptop’s super ...

Likewise, if your office is well-lit, your Dell laptop's dim screen may be harder to see. Ideally, your screen's brightness should closely match the brightness of your business environment.