The reversal suggests that AI technology is yet to compete with the nuance and emotional capabilities of human workers, particularly in cases such as customer service, where a sense of empathy is ...

Poor customer service by some Barbadians is among the areas flagged by visitors in an exit survey, says chief executive officer of the Barbados Tourism and Marketing Inc. (BTMI) Andrea Franklin.

How Much Does a Customer Service Representative Make? Customer Service Representatives made a median salary of $39,680 in 2023. The best-paid 25% made $48,480 that year, while the lowest-paid 25% ...

To make this service a successful endeavour, the Telangana Postal Circle collaborated with the Telangana State Road Transport Corporation (TGSRTC) to deliver ‘Mutyala Talambralu’ parcels from ...

Software-as-a-service (SaaS) startup Capillary Technologies has acquired Kognitiv, a Canadian software company specializing in customer experience and loyalty insights, as it targets international ...

A Lloyds Bank customer was surprised to be refused service over the counter in branch. A person contacted the bank after they had visited the Chesterfield. They explained: "My partner went to the ...

ST. JOSEPH, Mo. (News-Press NOW) -- In recognition of National Police Week, law enforcement agencies held a memorial service to honor and pay respect to personnel who made the ultimate sacrifice.

QR codes are reshaping customer engagement. Here’s a quick look at the key shifts shaping QR adoption in 2025: More than half of respondents work in companies with over 1,000 employees ...

BEND, Ore. (KTVZ) — The Deschutes County Sheriff’s Office is mourning the loss of retired K-9 Brolo, who passed away last week after several years of service and a well-earned retirement.

It is a curb-to-curb service providing trips between any two points in a specified zone for $3.00 ($1.50 for seniors and people with disabilities.) Children 14 and over can also ride. The system ...

Electric truck technology is ready — but scaling it, particularly for longhaul operations — will require coordinated infrastructure development, cross-sector partnerships, and service-based models ...

WASHINGTON (KTVZ) -- A Northwest senator sounded the alarm Monday over a report that the National Weather Service Pendleton forecast office, which provides forecasts for Central and Eastern Oregon ...