HM Revenue and Customs (HMRC) aims to spend big on customer service, hoping to move to a modern technology platform to improve customer support. The department went out to tender for a customer ...

🚨 Since December 2024, we’ve seen a 33% increase in customer service impersonation scams on social media. Scammers monitor customer complaints on comments, then respond using fake accounts ...

America’s Best Customer Service 2025 highlights companies that excel in delivering the best customer experience using a variety of measures, including public data and a large-scale confidential ...

Compare top banks offering exceptional customer service, including 24/7 support, extensive ATM networks, and user-friendly mobile apps.

Press Releases Accurate Background Wins Stevie (R) for Achievement in Customer Experience ACCESSWIRE Updated April 18, 2024 1:28 PM ...

IRVINE, CA / ACCESSWIRE / April 18, 2024 / Accurate Background, the largest privately held global provider of compliant background checks, drug and health screening, and employment monitoring ...

However, contacting Breeze customer service for specific requests might incur a fee. The airline charges a $9 fee per customer, for example, if you contact its team to have it change your ...

Suumit Shah never liked his company’s customer service team. His agents gave generic responses to clients’ issues. Faced with difficult problems, they often sounded stumped, he said. But when ...

Customers, for their part, are not helping. In this year’s National Customer Rage Survey, another gauge of sentiment, 17% of customers admitted to being “uncivil” in their interactions with ...

A conversation summary generated by Copilot in Microsoft Dynamics 365 Customer Service captures key information like the customer’s name, the issue or request, the steps taken so far, the case status ...