David Irwin cited red flags from the developers. After he resigned, the county approved the development that’s now stalled with an appeal ...

Ways to Use Customer Feedback for Continuous Improvement Customer feedback is a goldmine of information for businesses ...

Have you ever wondered what the customer relationship management process is? Ever heard CRM and wondered what it meant? Well here we go through what CRM means and specifically the CRM process. Filmed ...

Customer experience is no longer a soft business function—it is the economic backbone of modern enterprises, dictating ...