New report finds dramatic spike in complaints from military families between 2020 and 2024 Over half of complaints relate to ...

This story takes place in the world of retail where employees, their managers and customers collide until corporate gets ...

THE best and worst broadband providers for customer complaints have been revealed by the regulator. NOW Broadband and TalkTalk, which have millions of customers between them, had the highest ...

Disgruntled customers have bombarded the affordable fashion brand with requests for answers to an array of complaints, with many alleging that their efforts to contact customer service have failed.

The Department of Consumer Affairs has initiated an investigation into Ola Electric's claim of resolving 99% of over 10,000 customer complaints concerning its electric scooters, as reported by The ...

Whether you work behind a counter, wait on tables, cook the food, or manage a large establishment, the occasional customer complaint is bound to arise. Whether it's something as simple as getting ...

Canada’s federal transport watchdog has proposed charging airlines a C$790 ($582) fee for every customer complaint it resolves – irrespective of whether or not it finds in the customer’s favour.

Airlines will be billed $790 for every customer complaint the industry regulator resolves – whether in the passenger’s favour or not, according to a proposal from the Canadian Transportation ...

Supa Cent is tired of the complaints against Black business owners. Supa Cent is receiving strong reactions to a video she posted in response to her company’s customer service complaints.

FNB CEO Harry Kellan comments: “The Ombud plays a crucial role in assisting both customers and banks in resolving complaints and disputes. Although the cases brought to the Ombud represent a minor ...

The two challenger banks, which pride themselves on their customer service operations, were found wanting when compared to their larger rivals in reimbursing customers who were tricked by ...