Delayed insurance claims and poor settlements often plague buyers of health and car insurance. The good news? Complaining ...

Phoenix doesn’t make it easy to play watchdog on city officials, but Phoenix New Times is here to help.

It is the voice of the customer (VOC) that is the driving voice. Additionally, it is what should be important to the ...

Complaining about an airline? How easy does the Department of Transport ruling help us, when In 2023, approximately 87,900 US ...

You should also find out whether the trader or company has an official complaints procedure you should follow. Unfortunately, most sole traders don’t have one, although all Which? Trusted Traders must ...

This is a free, impartial service for energy consumers. It will investigate customer complaints and its decision is binding, so EDF would have to pay up if it found in the customer’s favour.

If this doesn’t resolve the issue, you can escalate the complaint by contacting the Customer Services Director’s team via customercomplaints@britishgas.co.uk. It used to be worthwhile sending ...

Why does customer service matter, you ask? Eighty-three percent of consumers feel more loyal to brands with quicker and better complaint resolutions, based on a study by global customer engagement ...

SINGAPORE: As a grassroots leader for more than a decade, Mr Raymond Poh is no stranger to noise complaints. Whether it is the sweet melody of a violin, the jarring sound of drilling in a home ...

The withheld footage also isn’t a recording of the state’s investigation, but a verbatim recording of Fuster’s own complaint as ... out again and make a flow chart of all the provisions ...

The Local Government & Social Care Ombudsman upheld a mother’s complaint against Herts County Council, after she endured a six month delay waiting for her grievance to be addressed. The woman ...