From staffing to CRM integration, here’s how to run a high-performing call center that drives real business outcomes.

In financial services, high system performance is critical to handle massive transaction rates, ensure compliance, and ...

A Ghanaian proverb says that the one who charts a path does not see when there is a deviation, but those observing can see ...

Arcadia Cognerati, the leading authority in Human Behavior Pattern Recognition & Analysis (HBPR&A), today announced the ...

RIOS Executive Director Shannon Fertitta shares the benefits of continuous recycling safety training and creating a system ...

In an industry where reliability, safety, and quality are non-negotiable, Gala Tent Ltd. has once again proven why it remains ...

The infrastructure behind AI agents isn't static—it’s a living, evolving system. Designing effective data pipelines means ...

The Ghana Cocoa Board (COCOBOD) has launched a new performance management strategy aimed at reviving and improving the cocoa industry.

Insights are more than just data points; they are revelations that empower decision-making, optimize performance, and shape ...

A delegation from the Integrity Caravan visited the Orphans Fund Development Foundation and the National Center for Epidemics and Disease Control on Tuesday as part of activities for the second cycle ...