American Airlines recently announced the formation of its Customer Experience Advisory Board, led by AA’s chief customer officer, Heather Garboden. CX is now in the C-suite.

China Eastern Airlines has announced an ambitious new long-haul route, connecting Shanghai Pudong to Buenos Aires Ezeiza, ...

This video explores SAS's role within the Star Alliance and SkyTeam alliances, highlighting non-stop flight routes offered by ...

I recently flew on China's new COMAC C919 from Shanghai to Chengdu with China Eastern Airlines. The flight offered a modern ...

Vietnam Airlines is set to launch the first-ever direct flight connecting Vietnam and Denmark, with a nonstop service between ...

China Eastern Airlines has introduced a new route between Shanghai and Geneva, marking its first direct flight between the ...