Reddit is full of raw, unfiltered feedback from call center workers. The message? It’s not the tech that’s broken. It’s the ...

A study carried out by researchers from several Chinese universities and a Chinese power company looked at what impact AI ...

Research Psychiatry Center faces lawsuit that says it placed a woman in all-male wing. The facility is associated with Research Medical Center in Kansas City.

I’m sorry to report that the theater kids in the Democrat Party are at it again, this time quite literally and in Washington’s jewel of the performing arts, the Kennedy Center.

Is DOGE doomed to fail? Some experts are ready to call it. Trump wants $45M to continue DOGE’s work. Critics warn costs already too high.

CLEVELAND, Ohio— The company that owns a Middleburg Heights call center agreed to pay $85,000 to settle accusations that it fired a Black woman by falsely claiming she cursed during a call.

Many center-right commentators argue that the 2025 New York City Democratic primary candidates have failed to confront the city’s core challenges: excessive spending, high taxes, and heavy regulation.

Call center automation uses AI to streamline customer service. Discover how it works, explore tools, and gain expert tips to enhance customer experience.

Call it a “chip shortage on steroids.” That’s how one expert told CNN the auto industry is describing a possible shortage of rare-earth elements — minerals that are now center stage in the ...

The demonstration came a day after Health Secretary Robert F. Kennedy Jr. gutted a federal vaccine safety panel and vowed to replace all its members.

Apple is introducing new AI-powered call screening and “hold assist” features in its latest mobile operating system, iOS 26. In iOS 26, when you receive a call from an unknown number, call ...

President Donald Trump railed against California Governor Gavin Newsom and Los Angeles Karen Bass on Truth Social Monday afternoon, saying they should be thanking him after he brought in the ...