There’s always a guy out there treating training camp like a casual walk in the park. Let’s call out the 10 laziest stars in ...

Reddit is full of raw, unfiltered feedback from call center workers. The message? It’s not the tech that’s broken. It’s the ...

The documentary exposes the ‘Thane Call Center Scam’ and goes behind the criminal networks operating from India that swindled the American citizens while sitting in India.

In all, the global call center industry is poised for a dramatic shift in the coming years, and the world will be on the line to hear about the results.

Discover the best call center software available today. We selected these options based on factors such as key features, uptime, pricing and more.

VitalPBX Call Center Solution How VitalPBX Helps Call Centers Cut Costs, Scale Fast, and Improve Customer Service in 2025 Our self-hosted Call Center PBX plan is more than a product—it’s a ...

Synthflow AI is bringing 'conversational' voice agents to call centers. Read the pitch deck that it used to raise $20 million.

Is DOGE doomed to fail? Some experts are ready to call it. Trump wants $45M to continue DOGE’s work. Critics warn costs already too high.

The governor's office announced that the state would use emergency powers to seize land in the Everglades to create an immigrant detention center.

A lawsuit filed Monday in Jackson County says University Health Truman Medical Center failed to protect a patient from sexual assault while housed at their facility.

I’m sorry to report that the theater kids in the Democrat Party are at it again, this time quite literally and in Washington’s jewel of the performing arts, the Kennedy Center.

From flawed data to legal fallout, hallucinations are a growing risk in AI-powered support. This guide shows how to reduce the damage.