Picking up the phone is their way of saying, "I'm here, I care, and I'm listening.” This unspoken rule is a testament to the ...

Reddit is full of raw, unfiltered feedback from call center workers. The message? It’s not the tech that’s broken. It’s the ...

A study carried out by researchers from several Chinese universities and a Chinese power company looked at what impact AI assistants were having on the plant's ...

Community Mayor: New 911 call center targets DC response unreliability, security A laundry list of delays and miscommunications has plagued residents of D.C in their worst moments.

Apple is introducing new AI-powered call screening and “hold assist” features in its latest mobile operating system, iOS 26. In iOS 26, when you receive a call from an unknown number, call ...

Now, for the first time, when someone on the Fort Peck Reservation calls a crisis helpline, a fellow community member will be on the other end.

OKLAHOMA CITY (KFOR) — According to a report from the Oklahoma State Department of Health, the Oklahoma County Detention Center failed another surprise inspection. In the 36-page document, state ...

In 2023, a young woman entered a Tucson recovery center, but days later, she died there of a fatal overdose, according to a new lawsuit.

Tuesday’s scheduled all-hands meeting at the Centers for Disease Control and Prevention would have been the first during the new Trump administration. Instead, after it was canceled at the last ...

Limerick Limerick families furious over HSE records fail - ‘I got a call for my dead grandmother’s CT scan’ Photo: Getty Jasmin Griffin Thu 19 Jun 2025 at 01:27 ...

Helping news, media, brands and institutions leverage our world-class content and cutting-edge services to drive value to their audiences and business. BARCELONA, Spain (AP) — Leaders of many of the ...

A collective unionist attempt to ‘call in’ a council’s bilingual sign strategy has failed to gather support amid concerns of “persistent inequality”.