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Exploring CX strategy and technology adoption: A decision-maker's chart. RingCentral Without the right customer experience strategy in place, you could be sacrificing customer loyalty, profitability, ...

I really enjoyed my week testing the all-new Mazda CX-7 crossover, and it’s still on my own shopping list after finishing my review. Undoubtedly its looks and TV ads will bring a lot of people ...

According to the Zendesk CX Trends 2023 report, 66% of consumers who often interact with customer support said a bad interaction with a business can actually ruin their day. Nearly half said their ...

MELVILLE, N.Y.--(BUSINESS WIRE)-- Verint ® (NASDAQ: VRNT), The CX Automation Company ™, today announced that its annual CX Automation conference will focus on charting the future of AI in ...