But not every business process is a good fit for automation, so it's incumbent upon companies to determine which processes are best suited to automation and which ones are best handled by humans.

While traditionally part of manufacturing, business process outsourcing (BPO) — in which companies work with third-party vendors to manage business operations — has grown beyond this one industry.

Processes are an underutilized tool in rapidly scaling businesses. Here's how leaders foster cultures that embrace systems to their advantage.

Business process management (BPM) software is designed to help you analyze business processes and understand what works, what can be better and what you can add. The software on this list can ...

The global business process as a service (BPaaS) market is slated to witness USD 213.3 million in 2025. The industry is ...

What is robotic process automation? Robotic process automation (RPA) is an application of technology, governed by business logic and structured inputs, aimed at automating business processes.

With 95% of businesses reporting business process improvement after implementing an ERP system, it’s time to take the next step for your organization. This ERP implementation guide will show you ...

I mapped my first business process diagram over 35 years ago when I joined Accenture. I used a hierarchical diagram format called IDEF0 to describe an ERP system we were implementing at a U.K ...

Adi Klevit, an Entrepreneurs’ Organization (EO) member in Portland, Oregon, is the co-founder of Business Success Consulting Group, which helps leaders create and document custom processes and ...

A key question: Which business processes are actually suitable for agentic AI? Business consulting firm Deloitte predicts that in 2025, 25% of companies that use generative AI will launch agentic ...

Kimberly also holds a Class C private investigator license. Investopedia / Michela Buttignol Business process outsourcing (BPO) is a method of subcontracting various business-related operations to ...